PRIVACY POLICY

PRIVACY POLICY

This is the Privacy Policy (“Privacy Policy“) of Reign Software LLC. (“MailFunnels” or “us” or “we“). MailFunnels is committed to maintaining privacy protections for its customers. Our Privacy Policy was developed as an extension of our commitment to provide our online customer management services presently offered or available (the “Services“). The Privacy Policy is designed to assist you in understanding how we collect, use and store the personal information you provide to us. Our Terms of Service (the “Terms of Service“), governs your use of our online services, any content or information therein, the MailFunnels website at www.MailFunnels.com, any subdomains of www.MailFunnels.com, and any other website pages on which services are provided by us (collectively, the “Site“). Any capitalized terms not defined in this Privacy Policy shall have the meanings given to them in the Terms of Service.

1. Information We Collect

A. Personally Identifiable Information

In order to serve our customers, we collect personally identifiable information, like names, addresses, phone numbers, email addresses, and sometimes credit card information when such information is voluntarily submitted by our visitors. We will only use your personal information for the following purposes: (1) to deliver the products and/or services to you that you have requested; (2) to validate your compliance with the terms and conditions; (3) for content improvement and feedback purposes; (4) to reach you, when necessary, regarding your use of the Website or product(s); and (5) for the few situations described below to better serve you.

Partners: In some cases we may provide services or sell product lines jointly with other businesses. For these co-branded offerings in which a third party is involved in your transactions, we will sometimes share or jointly collect customer information related to those transactions with that third party. On the co-branded registration pages we will state who is collecting or receiving the information and whose privacy statement governs its use so that you will know at the time you create your account exactly how your information will be used. If you are registered with Company through a partnership and you request to opt out of receiving promotional updates, in order to comply with the provisions in the CAN-SPAM Act, we will also provide your email address to that partner so that they may also discontinue sending you messages on behalf of Company.

Affiliated Entities: We may sometimes share or jointly collect information with our parent entity and the wholly owned subsidiaries and affiliated divisions of our parent company entity. Sharing this information helps us make your customer experience more seamless and efficient by allowing us to improve our marketing efforts to better target customer needs, streamline our processes and consolidate our backend business systems. In the event we are ever sold or acquired by a third party, we would also transfer your information as part of the business being sold to that third party.

Testimonials: With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us via one of the methods listed in the Contact Section of this Privacy Policy.

Email Usage: By submitting your email address on this Website, you agree to receive email from us. You can cancel your participation in any of these email lists at any time by clicking the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do.

By submitting your email address, you also agree to allow us to use your email address for custom audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us.

Telephone: In addition, you agree that by submitting your telephone contact information on this Website and/or registering to receive the product and/or service offered herein, such act constitutes a purchase, an inquiry, and/or an application for the purposes of the Amended Telemarketing Sales Rule (ATSR), 16 CFR ‘310 et seq. and any applicable state and local “do not call” regulations. We retain the right to contact you via telemarketing in accordance with the ATSR and the applicable state regulations.

Updating Your Personal Information: If you wish to change or review your personal information, go to your My Profile page. There you can access or update the personal information and account history we have on file. Please contact us support@MarketHero.com using the contact info in the Contacting Us section if you need assistance in updating or reviewing your information. We will respond to your request to review the information we have on file for you within 30 days.

B. Non-Personally Identifiable Information

We also may collect various types of non-personally identifiable information to help us make your experience more enjoyable, measure site activity to identify future improvements that should be made, and compile aggregate data to help serve site visitors better.

For example, we may use session and persistent “cookies,” session logs, web beacons, GIF/pixel tags, banner ads, third-party click tracking analytics tools (such as Google Analytics), third party retargeting networks that may display our advertisements to you on other sites that you visit to remind you about us, and third party networks that serve user-requested emails (e.g., for a refer-a-friend email) to collect non-personally identifiable or other aggregated information about site visitors.

To maintain our quality of service and to assist in the analysis of product performance, we may gather data on connection information, including the timing and size of all packets sent over the Internet during a session. The gathered information is used only to ensure the highest quality experience possible when using our products.

We continuously improve our websites and our products and we utilize different third party web analytics tools to help us do so. We are interested in how visitors use our websites, our desktop tools, our mobile applications, what they like and dislike, and where they have problems. Our products, desktop tools and mobile applications use analytical tools to understand feature usage patterns, to enhance and improve your product experience and offer you specific usage tips and guidance. In connection with normal business operations, as well as to increase functionality and enhance your user experience, this usage information may be linked to personal information that we have about individual users. We maintain ownership of this data and we do not share this type of data about individual users with third parties.

We may also conduct surveys and ask users to volunteer demographic information to be used on an aggregate basis for internal market research, presentation to advertisers and joint research projects with outside companies involved in product development. We use such information to better focus our product and personalize the scope of services offered to each individual user.

Cookies are text files that are used by your computer’s web browser to store your preferences, and enable us to enhance your user experience with our Website. Third party retargeting networks may also use cookies to display our advertisements to you on other sites. You can learn more about how to opt-out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

Emails or newsletters that we send electronically may use techniques such as web beacons or pixel tags to gather email metrics and information to improve the reader’s experience, such as the number of emails that are opened, whether they were forwarded or printed, the type of device from which they were opened, and the location (e.g. city, state, and county) associated with the applicable IP address.

Our Site includes Social Media Features (often called an “Open ID”), such as the Facebook and Twitter buttons. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. These services will also authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. These Services may give you the option to post information about your activities on our websites to your profile page to share with others within your network. Your interactions with these Features are governed by the privacy policy of the company providing them.We may track aggregate data about the number of visits to this Website with an open ID, the number of items “liked” on this Website, or items on this Website that you choose to share with a third-party social media site.Other parties such as advertising partners and analytics companies may also be collecting information about your online activity across various websites over time. The information collected by those third parties may include identifiers that allow those third parties to tailor the ads that they serve to your computer or other device. Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” signals other than cookies, we do not currently respond to “Do Not Track” signals that are undefined.

Please note that you do have the option to configure most web browsers to NOT accept cookies. However, be aware that disabling cookies may keep you from having access to some functions or services on our Website or the web-hosted software that runs on our Website.

2. Third Party Actions

We do not control and are not liable for the actions of any third parties who we may promote and/or link to from this Website. We pride ourselves in recommending quality companies, but have no control over the actions of those third parties, the content they provide, or their privacy practices. While we are not liable for any of the actions of those third parties, you should feel free to give us feedback from time to time on your experiences with any third parties to whom we work with so that we may enhance our future service to all customers.

1.2 No Use of Our Services by Persons under 18. The Services are not intended for use by anyone under 18 and MailFunnels doesn’t knowingly collect or use personally identifiable information from children under 13. You may learn more about protecting children’s privacy online by visiting www.ftc.gov/kidzprivacy.

2 HOW WE USE AND SHARE INFORMATION

2.1 Personal Information. MailFunnels discloses Personal Information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on MailFunnels’s behalf or to provide services available at MailFunnels’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using MailFunnels’s websites, you consent to the transfer of such information to them. Except as otherwise discussed in this Privacy Policy, MailFunnels will not sell Personal Information to anyone. If you are a registered customer of MailFunnels and have supplied your email address, MailFunnels may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with MailFunnels and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other customers.

2.2 Your data may be stored through Stripe’s or other third party payment processors’ data storage, databases, and the Stripe and such other third party payment applications. You should review the privacy policy of Stripe and such other payment processors before using either to make a purchase.

2.3 Mergers, Acquisitions and Similar Business Transactions. In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Customer Data may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Customer Data as set forth in this Privacy Policy. We may also use or disclose information collected on the Site to resolve disputes or investigate problems. We may disclose or access such information when we believe in good faith that the law requires it such as to comply with a subpoena, or if we consider it necessary to maintain the Services and improve our products and services.

3 HOW WE PROTECT INFORMATION. We implement security measures designed to protect your Customer Data from unauthorized access, disclosure or accidental loss or destruction. However, these measures do not guarantee that your Customer Data will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. MailFunnels makes no warranty, express, implied or otherwise, that we will prevent such access. By using visiting our Site and using our Services, you acknowledge that you understand and agree to assume these risks. Communications you may have with us via email or U.S. Mail may not be secure unless we advise you that security measures are in place prior to your sending information.

4 LINKS TO OTHER WEBSITES. As part of the Services, we may provide links to or compatibility with other websites or applications. Some of these sites may even be co-branded with the MailFunnels name or logo. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Services. The privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our customers to read the privacy statements of other websites before proceeding to use them.

5 CHANGES TO OUR PRIVACY POLICY. Please read the Terms of Service and this Privacy Policy carefully. MailFunnels reserves the right to change this Privacy Policy and our Terms of Use at any time. We will notify you of significant material changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our Site. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates. The effective date of the latest version of the Privacy Policy will appear on this page.

6 CONTACT US. If you desire not to receive information about products or services we think may be of interest to you or if you wish to access, delete or correct you information, please send us an email to support@mailfunnels.com.

7 DATA RETENTION. We will retain Customer Data as your account is active or as needed to provide you services. If you wish to cancel your account contact us at support@mailfunnels.com. We will retain and use your Customer Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.